Changes between Version 30 and Version 31 of jtag_instructions


Ignore:
Timestamp:
02/26/2020 05:16:14 PM (3 years ago)
Author:
Ryan Erbstoesser
Comment:

clarify more VM stuff

Legend:

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  • jtag_instructions

    v30 v31  
    4444
    4545The Gateworks {{{jtag_usb}}} utility supports x86 32bit and 64bit Linux systems. Ubuntu is supported, however most x86 Linux distros should work as well.
    46  * Virtual Machines (VMs) are not recommended because of things such as timing issues of which many customers have also reported. They may work fine, as long as they allow access to USB devices (ie Virtualbox), but it is recommended to avoid them if possible.
     46 * ***Virtual Machines (VMs) are not recommended because of things such as timing issues of which many customers have also reported. They may work fine, as long as they allow access to USB devices (ie Virtualbox), but it is recommended to avoid them if possible.***
    4747 * Please email support @ gateworks.com with any other questions
    4848
     
    298298
    299299= General Troubleshooting
     300 1. Virtual Machines (VMs) are not recommended because of things such as timing issues of which many customers have also reported. They may work fine, as long as they allow access to USB devices (ie Virtualbox), but it is recommended to avoid them if possible.
    300301 1. If while programming a board it gets stuck an invalid image may have locked up the board or the board is not powered on. Please try powering on the board. 
    301  2. JTAG utility stuck at '''Core 0 DRAM 00%''' while programming a Laguna family board - A lockup may have occurred in which a detailed fix may be available.  Please contact Gateworks support at support@gateworks.com.
    302  3. Flashing a invalid image. There are times when downloading files that the html version was downloaded rather than the file itself.  Check the file extension and file size to be sure you have the correct file.
    303  4. While programming, if it gets stuck at "Load Debugger: fS3' or fS2, this may mean there are issues with the GSC.  Please re-flash the GSC firmware as demonstrated here: http://trac.gateworks.com/wiki/gsc#GSCUpdates
    304  5. Ground loops can occur between the board power supply and the JTAG cable. Be aware of this and isolate properly.
    305  6. GW16042 with 10 > 14 pin adapter board will flail to flash Newport boards.  Serial console is verified to work. 
     302 1. JTAG utility stuck at '''Core 0 DRAM 00%''' while programming a Laguna family board - A lockup may have occurred in which a detailed fix may be available.  Please contact Gateworks support at support@gateworks.com.
     303 1. Flashing a invalid image. There are times when downloading files that the html version was downloaded rather than the file itself.  Check the file extension and file size to be sure you have the correct file.
     304 1. While programming, if it gets stuck at "Load Debugger: fS3' or fS2, this may mean there are issues with the GSC.  Please re-flash the GSC firmware as demonstrated here: http://trac.gateworks.com/wiki/gsc#GSCUpdates
     305 1. Ground loops can occur between the board power supply and the JTAG cable. Be aware of this and isolate properly.
     306 1. GW16042 with 10 > 14 pin adapter board will flail to flash Newport boards.  Serial console is verified to work. 
    306307
    307308If still have difficulties, please contact Gateworks support at !support@gateworks.com