Version 18 (modified by Ron Eisworth, 3 years ago) ( diff )

added additional ESD & handling under physical connections

Getting Started with a Gateworks SBC

Welcome! Thank you for purchasing a Gateworks single board computer (SBC). We hope to get you started with a little bit of info from our Gateworks wiki site.

Gateworks single board computers (SBC) are powerful, low power network processor boards that are unlimited in their capabilities.

Thihs getting started wiki page will document how to power on the Gateworks SBC and connect to a serial console command prompt. The great news is, all Gateworks SBCs ship with Linux pre-installed!

We highly encourage you to utilize this wiki (How to Use Gateworks Wiki) after getting your single board computer turned on with the step by step instructions below.

Required Items

To get started and get connected to your board you must have:

  1. A development host machine, such as a laptop or desktop, preferably a Linux machine such as Ubuntu. Windows will also work.
  2. Gateworks Single Board Computer
  3. Power supply (there are many options here, please use the supply sent with the development kit to get started)
  4. JTAG USB Programmer - Used for programming board and serial console access. (Included in development kit) More info on JTAG here
  5. Operating Manuals are also available online at on each specific product webpage under the documentation tab
  6. Latest firmware, is available to download from After verifying your newly purchased board will boot, be sure to update its bootloader and GSC firmware to the latest version.

Physical Connections

Please note the SBC is a sensitive electronic device and it should be handled carefully to prevent damage and exposure to ESD especially when not contained in an enclosure. See the following handling guidelines.

  • The SBC should be placed on an ESD protected surface or mat and the operator should wear ESD heel or wrist straps when directly working with the board.
  • When connecting any cables or the power supply, make sure to touch the ESD surface before making contact with the board.
  • Do not hot plug any connectors or the power supply. All connections should be made with power off.
  • When using the JTAG adapter, make sure the development computer shares the same AC ground as the power supply being used to power the SBC to prevent ground loops.

There are two main connections to the single board computer ( SBC ).

  1. Power
  2. Communication


  • Most Gateworks' boards support voltages between 10VDC - 48VDC. Please consult the operating manual.
  • If a development kit was purchased, a 12V or 24V DC Wall supply is included that will connect to the power connector barrel jack on the GateworksSBC. * Note on the GW5910, please only use the power supply with the PoE Injector *
  • Some boards require a 2 pin specialty connector with an adapter. Silkscreen labels are often labeled VIN for voltage input.
  • POE is possible on certain models. 802.3af is available on certain models. Passive POE between 10-48VDC is often supported. Please consult the user manual. POE Information


  • USB JTAG Dongle (included with development kits, or sold separately JTAG Purchase Link
    • This JTAG Dongle device is necessary for serial console access.

Example Configuration:

First Steps

Steps to get to a command prompt on the board:

  1. Setup Serial Console on Host PC
  2. Connect: the communication cables from the Host PC to the Gateworks SBC, such as the JTAG cable or an ethernet cable or serial cable.
  3. Start console program (configured in step 1, such as baud rate, etc)
  4. Connect power to SBC
  5. The board will start outputting text out of the serial console.
    • Yocto OS Login: root
    • Ubuntu Username: root
      • Ubuntu Password: root
    • See example picture below:

  1. Now that functionality has been verified, follow our jtag instructions to update to the latest boot and GSC firmware. Without the latest firmware some features of the board may not function properly.

Next Steps

Now that you can login to the board, the options are unlimited! Start using the Gateworks board for your intended use!

There is lots of great information on the Gateworks Software Wiki homepage pointing to many examples, hints, tips, and tricks!

Please use the search box in the top right hand corner as well!

Product Manuals are also available online at which contain very helpful information.

Ubuntu Linux is typically installed by default, but often OpenWrt is another option.

Recommended reading:

Feel free to contact us for any support at

Software Update

The Gateworks SBC is shipped with software pre-installed. However, software is continually being enhanced and improved. Gateworks recommends reviewing the latest versions compared to what is already installed and updating accordingly. and the Gateworks GIT repo

The prebuilt images on are based on our latest source code. If you would like to see the change logs these can be found on our Github page. Click the repositories tab, search for the board family name, select the repo you're interested in, then click "commits". Each commit has a note about what changes were made, also a diff in the source code can be viewed.

Installing Firmware

Gateworks Boards are shipped with a default firmware pre-installed, but if you want a specific BSP or version, or want to ensure you have the latest firmware you can update it in a couple different ways:


If you plan to develop software or create custom images for your Gateworks board you'll want to download its respective Board Support Package (BSP).

The BSP will offer source code and a cross compile toolchain specific to the board and it's architecture.

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